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Turnkey Outbound Dialing Solution

Model: Outbound Contact Express

  • Install and deploy quickly and easily
  • Build an all-star team of agents
  • Shorten the learning curve for agents and IT
  • Built for small and midsize businesses
  • Predictive and preview dialing along with pre-integrated scripting, call recording, web agent and speech analytics
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The turnkey outbound dialing solution built for small and midsize businesses. Let call agents focus on executing business objectives and providing great customer experience, rather than being preoccupied with outbound dialer technology. Simplify outbound collections calls, telemarketing campaigns, surveys, and outreach with advanced dialing modes, scripting, reporting and speech analytics.

Small and midsize businesses get all the critical capabilities they need, in one simple-to-deploy-and-manage outbound dialing solution.

  • Install and deploy quickly and easily
  • Build an all-star team of agents
  • Shorten the learning curve for agents and IT
  • Built for small and midsize businesses
  • Predictive and preview dialing along with pre-integrated scripting, call recording, web agent and speech analytics
  • Voice switching platform integrated via either ISDN PRI or SIP-based trunks
  • Scales up to 250 agents
  • Insight into customer interactions and agent performance
  • Consistent customer interactions and responsiveness
 
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