The optimize outbound customer care with best-in-class predictive dialing. Use outbound communications to send payment reminders, announce product enhancements, explain service changes and deliver surveys.

Leverage superior call detection and the most advanced dialing algorithms available to optimize outbound communication campaigns. Automation and inbound/outbound blending help balance between understaffing and overstaffing-can make real impact in eliminating agent downtime and improving agent efficiency.

Proactive contact has a proven track record of 99.9% system uptime. We combine this reliability with a friendly interface and advanced capabilities to help achieve customer satisfaction goals faster, lower cost per contact and get a quicker payback on investment.