The Avaya Microsoft Lync Integration allows users to access Avaya voice and video from within Microsoft Lync/Communicator client, Microsoft Office, and Internet Explorer. Access Avaya real-time collaboration from Microsoft Lync clients and desktop applications. The Lync/Communicator client can be used to drive calls through Avaya Aura® infrastructure with choice of desk phone, PC VoIP phone or another phone such as a mobile or home phone. For off-the-shelf integration with Microsoft Dynamics and Salesforce.com, users can add Avaya CRM Integration. Like other Avaya client applications, these are quick to deploy and can generate high financial returns for enterprises seeking to integrate Avaya and select third party communication systems with business applications. Provides users a unified desktop experience by extending Avaya real-time communications to Microsoft Lync, Office 365 and other Microsoft applications. Tight integration keeps client interface consistent and allows users to communicate from their preferred devices. An enterprise can improve productivity while reducing costs, as Avaya client-side integration preserves existing communications investments and requires no Microsoft voice licenses or devices. Provides users with a unified desktop experience by extending Avaya real-time collaboration to Microsoft Lync, Office 365 and other Microsoft applications. Tight integration keeps client interface consistent and allows users to communicate from their preferred devices. Enterprise can improve productivity while reducing costs, as Avaya client-side integration preserves existing communications investments and requires no Microsoft voice licenses or devices.