The Avaya Agile Communication Environment™ open and extensible IP telephony platform can be deployed as an IP PBX or feature server supporting a SIP-only environment or as an evolution server supporting both SIP and non-SIP environments. Communication Manager provides 700+ PBX features, high reliability and scalability, advanced features for productivity and mobility. Built-in capabilities include conferencing and contact center applications. A wide range of servers, gateways, and analog, digital, and IP-based communication devices is supported. Delivering communications-enabled business applications and processes easily and rapidly. Most business processes suffer inefficiencies due to poor real-time collaboration. For instance, consider delay between onset of a critical business event and time spent notifying and bringing together appropriate personnel to respond. This lag time persists because business applications and real-time communications networks tend to be disjointed. Enterprises have invested heavily to integrate third party applications with business processes and are also collapsing their data and voice communications systems to a single multivendor layer in order to reduce costs. But limited integration has been done between application and communication layers because connectivity tends to be complex, custom for each interface type and therefore expensive. The net result is inefficiency for any process step that involves real-time collaboration between people, since communication is not triggered automatically by business applications and users require a separate set of tools outside of process workflow to communicate. This human delay factor translates into higher costs and lost revenue when bringing right people together for such activities as approving projects, responding to customers or reacting quickly to business critical events.