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End-to-End Reporting and Analytics Performance Center
Model: Avaya Aura Performance Center
- Analyze the voice of the customer
- Analyze contact center trends
- Access information at a glance
- Increase the power of data
- Gain customer and business insight
Product Info
The end-to-end reporting and analytics performance center is used to transform data into business intelligence.
Gain insight into overall customers experience as well as organization’s performance. Through this unified, end-to-end reporting and analytics platform, can distill business intelligence from large volumes of data, and discover not only what has happened, but also why it happened.
Identify key words and phrases in recorded voice content with advanced phonetic search technology. Use the data to improve the customer experience, regulatory compliance and business development. Get quick access to reports through a web-based interface.
- Analyze the voice of the customer
- Analyze contact center trends
- Access information at a glance
- Increase the power of data
- Gain customer and business insight
- Most advanced phonetic speech analysis technology
- Support for Avaya Call Recording and other third-party recording applications
- Supports for industry-standard telephony audio formats
- Contact flow analytics hardware and software
- Avaya Aura performance center and analytics all-in-one server
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TRITECH Communications
625 Locust Street, Suite 300
Garden City, NY 11530
USA
(631) 254-4500
www.tritechcomm.com
Contact in regards to this product:
Avaya
Model: Avaya Aura Performance Center
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